About the role

ABOUT USBlitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth with the latest consumer behavior trends in the eCommerce industry by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their conversions & increasing retention by 2x by providing best in class experience.
Key Responsibilities:

Own shift operations across picking, packing, dispatch & inventory.
Plan rosters and manage frontline staff productivity.
Monitor real-time orders and ensure SLA adherence.
Control inbound, stock accuracy, and shrinkage prevention.
Oversee last-mile dispatch and rider performance (if hub-managed).

Basic Qualification:

2+ years in Quick Commerce / Dark Store operations.
Strong understanding of picking, packing, dispatch & inventory.
Experience managing frontline teams & shift operations.
Good communication and problem-solving skills.

Team Lead - Mumbai

About the role

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