About the role
Key
Responsibilities
Security
Service Delivery
- Manage
the end-to-end delivery of cybersecurity services, ensuring adherence to
SLAs, KPIs, and contractual commitments.
- Oversee
security operations including vulnerability management, threat detection,
incident response, identity and access management, and governance
activities.
- Ensure
timely implementation of security controls, remediation activities, and
risk mitigation plans.
- Monitor
service performance and drive continuous improvement initiatives.
Program
& Project Management
- Lead
cybersecurity projects from initiation through closure.
- Coordinate
with cross-functional teams and stakeholders to ensure seamless service
delivery.
- Manage
project schedules, dependencies, and risks.
- Provide
regular status reporting to senior leadership and customers.
Stakeholder
Management
- Act
as the primary point of contact for customers and executive stakeholders.
- Conduct
service reviews, governance meetings, and executive briefings.
- Build
trusted relationships with business leaders and technology teams.
- Align
cybersecurity initiatives with business objectives and customer
expectations.