About the role
Key Accountabilities and main responsibilities Strategic Focus
- Own the delivery of accurate and timely NAVs, ensuring the quality and integrity of fund accounting and financial reporting deliverables across assigned client portfolios.
- Provide subject matter expertise in private equity fund accounting, ensuring the consistent application of accounting principles, fund structures, and industry best practices.
- Lead investor servicing activities and client relationship management, acting as a trusted point of contact and ensuring high levels of client satisfaction.
- Oversee accounting and reporting for complex fund structures, consolidations, and investment transactions, ensuring compliance with governing agreements and applicable accounting standards.
- Direct the review and validation of management fee calculations, carried interest allocations, and distribution waterfall models to ensure accuracy and compliance with fund documentation.
- Drive process efficiency and continuous improvement initiatives to enhance service quality, scalability, and operational effectiveness.
- Champion risk management and operational controls by promoting a strong control environment and ensuring adherence to policies, procedures, and regulatory requirements.
- Foster collaboration across client service, operations, technology, and other stakeholder groups to support effective service delivery and achievement of business objectives.
- Drive operational excellence by overseeing the timely, accurate, and efficient delivery of fund accounting, financial reporting, and client service activities.
- Oversee risk and control activities, ensuring adherence to established policies, procedures, and governance requirements.
- Ensure high-quality client service delivery by managing priorities, monitoring deliverables, and addressing client requirements effectively.
- Promote a strong quality assurance framework through effective review processes, controls, and continuous monitoring of deliverables.
- Oversee the review of cash reconciliations and related control processes to ensure accuracy, completeness, and timely resolution of exceptions.
- Champion process improvement and automation initiatives to enhance operational efficiency, scalability, and service quality.
- Drive operational excellence across deliverables, ensuring service standards and business objectives are achieved.
- Foster a culture of continuous improvement by encouraging innovation, knowledge sharing, and operational excellence.
- Collaborate with global client service teams in accordance with established procedures to ensure consistency and effectiveness in service delivery.
- Build and maintain strong relationships with key stakeholders, fostering collaboration and supporting successful business outcomes.
- Serve as the primary operational lead for stakeholder engagement and service delivery across assigned client portfolios.
- Lead end-to-end delivery across assigned teams and client relationships, ensuring performance, quality, and accountability.
- Lead, coach, and develop team members to support performance, capability building, and succession planning.
- Manage team capacity and resource allocation to support business priorities, service levels, and operational objectives.
- Serve as an escalation point for team members, facilitating the resolution of complex operational, technical, and client-related matters.
- Foster a collaborative, inclusive, and accountable team culture focused on service excellence, quality, and continuous improvement.
- Provide ongoing mentorship, technical guidance, and support across fund accounting, financial reporting, and fund administration activities.
- Lead, coach, and develop a team of fund accounting professionals to drive high performance, capability development, and continuous growth.
- Oversee and review team deliverables to ensure accuracy, quality, and compliance with established procedures, controls, and service standards.
- Conduct performance reviews, establish development objectives, and provide regular feedback to support individual and team success.
- Manage team capacity, workload allocation, and priorities to ensure the timely and efficient delivery of client commitments.
- Support talent acquisition activities, including the recruitment, onboarding, and training of new team members.
- Drive initiatives to enhance team effectiveness, improve processes, and strengthen employee engagement.
- Partner with senior leadership to support workforce planning, succession planning, and talent development initiatives.
- Proactively identify, assess, manage, and mitigate operational, financial, and regulatory risks to support effective business outcomes.
- Oversee the escalation, investigation, and resolution of control deficiencies, exceptions, and risk events in a timely and effective manner.
- Promote a culture of accountability, compliance, and risk awareness across the team through effective leadership and governance practices.
- Maintain a robust control environment through effective oversight of fund accounting, financial reporting, and operational processes.
- Lead and coordinate internal and external audit activities, ensuring the timely resolution and remediation of audit findings.
- Ensure compliance with fund governing documents, regulatory requirements, accounting standards, and internal policies across all assigned client engagements.
- Drive the continuous enhancement of processes, controls, and governance frameworks to strengthen operational effectiveness and risk management.
- Partner with stakeholders to ensure effective governance, risk management, and compliance outcomes across client portfolios.
- Provide leadership and oversight on governance, risk, and control matters while supporting a strong risk culture across the team.
Experience & Personal Attributes Experience
- 5+ years of experience in fund administration, fund accounting, private equity, or alternative investments.
- Strong understanding of private equity fund structures, capital calls, distributions, investor allocations, and NAV production.
- Experience preparing and reviewing management fee, carried interest, and other fund-related calculations.
- Proven experience with investment accounting, reconciliations, consolidations, and financial reporting.
- Experience interpreting fund governing documents, partnership agreements, and offering memorandums.
- Advanced proficiency in Microsoft Excel.
- Experience with fund accounting platforms such as Geneva, Investran, or Yardi is preferred.
- Professional accounting designation (CPA, ACCA, or equivalent) completed or in progress preferred.
- Strong experience managing relationships with clients, auditors, banks, and other external stakeholders.
- Strong attention to detail with a commitment to accuracy and quality.
- Demonstrates sound judgment, integrity, and professionalism.
- Highly organized with the ability to manage multiple priorities and meet deadlines.
- Proactive and solution-oriented, with a continuous improvement mindset.
- Strong analytical and problem-solving skills.
- Effective communicator with the ability to build relationships across all levels of the organization.
- Collaborative team player who fosters a positive and inclusive work environment.
- Adaptable and resilient in a fast-paced, deadline-driven environment.
- Client-focused with a commitment to delivering exceptional service.
- Accountable and results-oriented, with a strong sense of ownership.
- Confident decision-maker capable of handling complex situations and escalating issues appropriately.
- Committed to coaching, developing, and supporting team members.