About the role
We are looking for a highly motivated team leader - lead generation - to lead and drive an outbound sales team in the Ed-Tech domain. The ideal candidate should have prior experience handling sales teams, achieving targets, coaching team members, and improving performance through data-driven insights.
The candidate will have responsibilities across the following functions:
Team Leadership:
- Lead, mentor, and motivate the sales team to achieve individual and team targets.
- Drive performance and maintain high team productivity levels.
- Build a positive and target-driven work environment.
Strategy and Planning:
- Develop and implement effective sales and lead generation strategies.
- Create action plans to achieve organisational objectives and revenue targets.
Performance Management:
- Monitor team KPIs and sales performance metrics.
- Analyse sales trends and identify improvement opportunities.
- Conduct regular feedback and coaching sessions.
Training and Development:
- Onboard and train new sales representatives.
- Support and improve the performance of existing team members.
Client and Stakeholder Management:
- Coordinate with internal teams and stakeholders to support sales initiatives.
- Manage escalated service-related issues and maintain client relationships.
Reporting and Auditing:
- Prepare and present performance reports to management.
- Conduct daily call audits for underperforming agents.
- Identify Areas of Improvement (AOI) and implement corrective action plans.
Requirements:
- 1-2 years of experience as a Team Leader in Outbound Sales or Lead Generation.
- Prior experience in EdTech lead generation/sales preferred.
- Education: Bachelor's degree in any discipline preferred.
- Technical Skills: Advanced proficiency in Microsoft Excel (mandatory).
Skills Required:
- Strong sales and team management experience.
- Excellent leadership and communication skills.
- Strong interpersonal and stakeholder management abilities.
- Good analytical and organisational skills.
- Proven track record of meeting sales targets.
- Strong business acumen and commercial awareness.
Preferred:
- Experience in lead generation within the EdTech industry.
- Experience handling outbound sales teams.