About the role
RA (Key Result Area) KPI (Key Performance Indicators) Infrastructure Planning & Branch Design - Timely completion of branch layout and design approvals - Quality and compliance of branch design standards - % of projects completed as per approved layouts and specifications Project Management & Execution - % projects delivered within agreed timelines - Adherence to project milestone schedules - Number of project delays and corrective action closures - Branch readiness as per business rollout plan BOQ Preparation & Cost Management - Accuracy of BOQ and cost estimates - Variance between budgeted and actual project cost - Cost optimization achieved across projects Vendor Management - Vendor turnaround time (TAT) for project delivery - Vendor performance ratings - Cost savings through vendor negotiations - Compliance with vendor SLAs Project Scheduling & Monitoring - Accuracy of project plans in MS Project/Primavera P6 - On-time achievement of project milestones - Frequency and quality of project status reporting Quality Assurance & Site Management - Number of quality deviations identified during audits - First-time-right project handovers - Defect closure rate within agreed timelines Stakeholder Coordination & Governance - Satisfaction score from business stakeholders - Timely closure of stakeholder requirements and dependencies - Effectiveness of coordination with contractors, consultants, and internal teams Regulatory, Safety & Compliance Management - Zero major compliance or safety violations - Audit observations closed within timelines - Adherence to statutory and regulatory requirements Branch Expansion & Infrastructure Readiness - Number of branches delivered as per annual expansion plan - Infrastructure readiness before go-live dates - % projects handed over without business disruption MIS & Reporting - Timeliness and accuracy of project MIS reports - Availability of project dashboards and status updates - Data accuracy in project tracking and reporting systems