Team Member- Employee Benefit

Job description for associates working on reimbursements in Employee Benefits

Role: Team Member – Employee Benefits & Travel Claim Processing

Location: Pune

Band / Grade: BPO1/2

Industry - Manufacturing

Key Responsibilities:

·Be focused in processing, verifying, and managing claims for reimbursements.

·Ensuring accurate payments by preparing files and ensuring timely payments.

·Maintain track of Payments made and “Fallouts”.

·Handling “Fallouts” diligently and taking them to logical closures.

·Handle various aspects of the claim lifecycle, from initial review to final payment including regular follow ups with multiple stakeholders – Customer, Client, F&A, vendor portal.

·Adhering to company policies and regulations. 

·Responding to employee queries with TAT.

Work Experience:

02 to 06 years of experience managing claim reimbursements, esp ecially travel claims.

Skills and Qualification:

·Commerce Graduate.

·Strong Communication skills.

·Analytical and Problem solving

·Able to work under pressure

·Able to effectively collaborate.

·Customer Centric behavior.

Technical Knowledge

·Knowledge of MS Excel, Outlook, SAP