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Posted 6 Jun 2025

Technical Documentation Expert Job

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Employment
Full time
Team
Operations
Posted
6 Jun 2025

About the role

Key responsibilities:
1. Understand client needs and gather business and technical requirements through meetings, calls, and documentation2. Create detailed BRDs (Business Requirement Documents), FRDs (Functional Requirement Documents), user stories, and workflow diagrams3. Act as a liaison between clients, sales teams, project managers, and developers4. Assist in project scoping, estimation, and defining deliverables5. Work with UI/UX teams to ensure user-centric designs and wireframes6. Conduct competitor and market research to support product decisions7. Participate in sprint planning, reviews, and ensure the product backlog is well maintained8. Validate deliverables through client demos, UAT, and provide support during project rollout9. Identify and resolve business and functional issues proactively
Requirements:
1. Bachelor's or Master's degree in Business, IT, Computer Science, or a related field2. Minimum 2 years of experience as a Business Analyst in the IT or software development industry3. Strong understanding of software development life cycle (SDLC) and agile methodologies4. Proficiency in tools like Jira, Trello, Figma, MS Office, Lucidchart, etc5. Excellent communication and presentation skills6. Strong analytical and problem-solving ability7. Ability to multitask, prioritize, and manage multiple projects simultaneously8. Experience with international clients and cross-functional teams9. Knowledge of web, mobile, and eCommerce technologies10. Certification in Business Analysis (CBAP, CCBA) is a plus
Skill(s) requiredMS-ExcelMS-WordPower BIEarn certifications in these skillsLearn MS-ExcelLearn Creative Writing
Who can applyOnly those candidates can apply who:1. have minimum 1 years of experience
To apply click onhttps://

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