About the role
- The Technical Lead will deliver services and support in accordance with Corporate IT policies and procedures
- Also, manage SCCM / MECM infrastructure, including task sequence design, quarterly OSD releases, driver / firmware packaging, deployment collections, feature updates, compliance reporting, L3 troubleshooting, documentation, and global rollout coordination
- You will design and maintain enterprise Windows client standards, images, lifecycle management, Evergreen strategy, hardware standards, language packs, regional configurations, and validation of monthly updates and feature releases
- You will be supporting evergreen activities: plan, communicate, and onboard new features or products into sustainable services
- And continuously learn emerging Digital Workplace technologies and integrate with related services
- Also, participate in global Workplace projects and support high priority incidents through on-call rotation, including weekends and holidays