About the role
- You will support, configure, develop, maintain, and monitor M365 Services
- You are expected to work close to EMEA time zone (details to be provided during interview)
- And be responsible for developing, documenting and sustaining the architecture and relevant processes related to M365 services
- You will enforce the creation of technical concept documents, SOPs, and best practices for using M365's different line of products with a focus on M365 governance activities, Tenant Management, Security, and security posture
- Also, provide governance and technical direction and acts as a technical authority on topics related to M365 services
- Analyze and assess business requirements and solutions in the context of M365, keeping in mind security as a fundamental part of the solution
- And handle change management around Microsoft updates to the M365 and Entra ID
- You will support services in line with service-level agreements
- You will also work with Evergreen activities, plan, communicate, and perform the necessary steps to take a new feature or product into a sustainable service offering
- Moreover, support and sustain implementation of Microsoft Purview solutions at Enterprise level including DLP and Sensitivity labels
- Lastly, monitoring the usage of Agentic AI based on Copilot/Copilot Studio in the organization including licensing, costs, and security