About the role
We are seeking an experienced Level 3 Associate for managing and supporting large-scale Microsoft Email Suite environments for enterprise customers with user volumes exceeding 300,000 users. The candidate will be responsible for administration, troubleshooting, optimization, security, governance, and operational support of Microsoft Exchange Online, Office 365, Microsoft Entra ID (Azure AD), and related messaging technologies in a high-availability enterprise environment.
The role requires strong technical expertise, ownership mindset, incident management capability, stakeholder coordination, and experience in enterprise-scale Microsoft cloud and hybrid messaging infrastructure.
Mandatory Skills •Microsoft Exchange Online Administration •Office 365 Administration •Microsoft Entra ID (Azure AD) •Hybrid Exchange Environment •Microsoft Outlook Troubleshooting •PowerShell Scripting •Mail Flow & SMTP Troubleshooting Mandatory: Candidate should be Computers Science/IT Graduates/Postgraduates with minimum 8 years of relevant Experience in Microsoft Office365. •SPF / DKIM / DMARC Configuration •Microsoft Defender for Office 365