About the role
Core (Must-Have) Capabilities
SRE Application Support, Incident Management, Deep Technical knowledge, proficient in communication, Techno-Managerial profile
Hands-on Technical Manager, rather than a traditional people management or stakeholder management profile commonly found in IT services organizations.
The ideal candidate should have:
- Experience managing application support in a banking or financial services environment.
- A strong technical foundation with prior experience as an Application Development Engineer, Application Support Engineer, or Production Support Engineer earlier in their career.
- The ability to actively participate in technical discussions, incident resolution, root cause analysis.