About the role
Responsibilities:
- Manage the tracking and delivery of complex, multi-quarter technical projects spanning many teams and stakeholders.
- Partner with PM/Engineering to oversee and help craft the product roadmaps for Interop and Developer Tools.
- Provide Objectives and Key Results (OKR) management, coordination, and support. Launch review process coordination/support.
- Manage the execution within the Engineering team, identifying opportunities for process overhead reduction/velocity improvement.
- Evaluate and define the needs for additional tooling automation across our teams and cross-functional stakeholders.
- Operationalise Prodigy's strategic plan through the discipline of program management and enable the measurement of progress towards realising our strategic goals.
- Communicate program objectives and strategic alignment to stakeholders with a variety of technical and non-technical backgrounds.
- Work cross-functionally with product and business teams to deliver amazing experiences.
- Drive operational excellence through engaging with stakeholders and identifying areas for improvement.
- Bring a high-level view from Program/Initiative execution to the business management team.
- Ensure Program - Strategic alignment and measurement of progress through program management best practices.
- Manage and coordinate Go-to-Market (GTM) event launch activities across departments (Full-Stack Engineering teams, Product, Marketing, Sales, etc. ) and ensure seamless market launch(es).
- Identify and manage cross-initiatives and cross-department dependencies, risks and issues.
- Track and report a high-level view of the program's execution to senior management.
- Assist teams in managing initiative portfolios that map to the strategic objectives.
- Assist teams in the quarterly initiative planning process, chartering and information gathering.
- Assist teams with release coordination and product readiness.
- Work with the management and program leads to track and manage risk.
- Facilitate program performance/operations meetings and support strategic alignment with corporate objectives.
- Track and coordinate resolution of escalations.
- Contribute to organisational performance improvements (e. g. JIRA, dependency management, quarterly planning, etc. ).
- Conduct post-program evaluations with the ability to identify improvements for optimal process flow.
- Stakeholder Management: ensure that program initiatives meet leadership and/or customer expectations, timely communication/escalation to leadership.
- Ensures the senior management team is informed on program status and risks, and manages initiative-related escalations to resolution.