About the role
Brief Job Description:
Key Responsibilities
1. Customer Engagement & Sales
Identify and develop new business opportunities and leads
Understand customer requirements and propose suitable technical solutions
Conduct sales meetings, product presentations, and demonstrations.
2. Technical Expertise
Explain complex technical concepts in a simple, business-friendly way
Demonstrate how products meet customer needs and solve problems.
Maintain in-depth knowledge of products, competitors, and industry trends
3. Solution Selling & Proposal Management
Prepare technical proposals, quotations, and RFP responses
Customize solutions based on client requirements
Participate in negotiations and closure of deals.
4. Pre-Sales & Post-Sales Support
Support pre-sales activities such as presentations, PoCs, and technical discussions
Provide post-sales support and handle customer queries/issues
Ensure customer satisfaction and long-term relationship building.
5. Account & Relationship Management
Maintain strong relationships with existing clients
Conduct regular follow-ups and identify upsell/cross-sell opportunities
Manage key accounts and ensure retention
6. Sales Performance & Reporting
Achieve assigned sales targets and KPIs
Track sales pipeline, forecasts, and prepare reports
Provide feedback to product and engineering teams