About the role
Chennai/Indore/Gandhinagar (As per candidate preference)
Job Requirements "3 to 7 + Years of experience in Apigee Support and API Management. Experience in API management with Apigee Edge, Apigee X and Apigee Hybrid. Monitor, Troubleshoot, and debug issues on API gateway platforms. Exposure in Managing and maintaining Linux systems in cloud environments (e.g., AWS, Azure, Google Cloud)"
Roles and Responsibilities IT experience in Support role Linux , Networking and API Management Java,with Apigee Edge, Apigee X and Apigee Hybrid. Strong problem-solving skills and a passion for finding innovative solutions to technical challenges Monitor, Troubleshoot, and debug issues on API gateway platforms. Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related Troubleshoot and resolve complex APIGEE-related issues. Excellent communication and interperson skills
"Support with 24x7 operations (Rotational Shifts) Own and resolve technical cases end-to-end Ensure accurate documentation. Meet defined SLAs and quality benchmarks while handling customer communications."
Qualifications: Undergraduate