About the role
Chennai/Indore/Gandhinagar (As per candidate preference)
Job Requirements Experience and exposure to Google cloud Managed SQL (Cloud SQL for Postgresql, MySql, Oracle) and Cloud Native DB (Spanner, Big Table, DataStream, Memory store, Redisetc) Experience and exposure in installing & configuration, performance tuning & optimization Hands-on with replication & schema designing, query optimization, data security procedures Regularly updating and maintaining the system to ensure optimal performance and security Exposure in configuring and managing network devices and services Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related Providing technical assistance to users, both internal and external, through various channels Communicating technical information clearly and concisely to users and stakeholders Setting up and tearing down cloud resources (servers, storage, networks) as needed Ensuring consistent and secure configurations across the cloud environment
"Support with 24x7 operations (Rotational Shifts) Own and resolve technical cases end-to-end Ensure accurate documentation. Meet defined SLAs and quality benchmarks while handling customer communications."
Qualifications: Undergraduate