About the role
Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience OR equivalent experienceRequired Experience File Storage* User Accounts and Access Control* Event Logs and Auditing* Performance, Resource Monitor* Networking (TCP, IP)Experience in one or more of these areas desirableFailover ClusteringResilient Storage technology (clustering, storage spaces)Server management toolsHyper-V management and VM deploymentNetwork Tracing and analysisNetwork Virtualisation (Hyper-V, SDN)Troubleshooting performance issues using PerfMon and other toolsAzure fundamentals with experience in resource deployment using ARM templates, bicep. etchas context menu Response and Resolution: You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *