About the role
Responsibilities:
- Connected with prospective customers through outbound calls to understand their requirements and career goals.
- Explained products and services clearly, addressed customer queries, and recommended suitable solutions.
- Built rapport with potential customers through fluent and professional English communication.
- Conducted follow-up calls to nurture leads and improve conversion rates.
- Achieved daily and monthly call, lead generation, and sales targets.
- Maintained accurate records of customer interactions and follow-ups in the CRM system.
- Worked closely with the sales team to ensure a seamless customer experience and successful conversions.
Requirements:
- Bachelor's degree.
- Excellent verbal communication and conversational English skills.
- Strong persuasion, negotiation, and relationship-building abilities.
- Customer-focused approach with a target-driven mindset.
- Ability to work in a fast-paced office environment.
- Basic knowledge of CRM tools and MS Office.