About the role
Job Tittle : Telecalling Executive
Experience : 0-2 years
Location : NIMT Greater Noida
Roles & Responsibility :
- End to end cold calling .
- Handle outbound calls to inform or promote the company's product or service
- Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Understanding customers’ requirements by asking questions and closing the deal.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Facilitating companies’ sales by going the extra mile and meeting a sales quota.
- Keeping a record of all the sales calls and notes of useful information.
Siklls
- Knowledge of computer programs like CRM and telephone systems.
- Efficient with English.
- Excellent interpersonal and communication skills.
- Excellent negotiation skills and the ability to resolve issues.