About the role
Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat.
Our VisionEvery individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services.
Our long-term vision is to become the trusted financial partner for millions of Indians.
Our ValuesOur culture enables us to be what we are — India’s fastest-growing financial services company. Everyone at Groww enjoys the autonomy and flexibility to bring their best work to the table, as well as craft a promising career for themselves.
The values that form our foundation are:
- Radical customer centricity
- Ownership-driven culture
- Keeping everything simple
- Long-term thinking
- Complete transparency
- Portfolio Management in a Metro/Non-Metro Market by the Business Plan Execute the region's collection strategy, monitor performance, achieve Collection targets and, control flow, and provide feedback to ZCM daily.
- Manage settlement loss targets based on the region's operating plan - Perform due diligence on accounts for settlement - Ensure cases are assigned across agencies within given time frames
- Ensure Adequate feet on Street availability/bucket wise /segment wise/agency wise
- Fixing productivity parameters for Collection Officers Agencies/In-house team
- Monitoring performance against set parameters and weekly review with Collection executives
- Ensuring background checks of all collection agencies hired, Identifying and managing training needs of the Collection Executives/ Evaluation of performance of all Collection executives
- Support Collection officers in legal /Police issues/Collection Activities