About the role
Key Responsibilities SLA management and timely policy issuance Bank reporting & MIS management Internal & External audit coordination and resolution Leakage control (Freelook & cancellations) Process improvement and efficiency initiatives Eligibility Criteria Exposure to policy issuance, MIS, audits, or bank coordination is desirable Skills Required Strong understanding of operations & SLA management Good analytical and MIS handling skills (Excel proficiency preferred) Effective communication & stakeholder management skills Attention to detail with high data accuracy and confidentiality Problem?solving mindset with focus on process improvement Ability to work under timelines and manage multiple priorities