About the role
Core Competencies Required Partnership Management: Advanced understanding of painter relationship management, loyalty program design, engagement strategies, and partnership optimization Loyalty Program Management: Expertise in loyalty program development, execution, performance measurement, and continuous improvement methodologies Business Development: Strong capabilities in territory development, revenue generation, market penetration, and growth strategy implementation Team Leadership: Knowledge of team development, capability building, performance management, and leadership effectiveness Key Result Areas & Strategic Accountabilities 1. Painter Engagement & Partnership Development Painter Network Development: Build and manage comprehensive painter network across assigned territory ensuring broad market coverage and engagement Partnership Optimization: Develop strategic partnerships with key painters focusing on mutual growth, loyalty, and business development Engagement Strategy: Implement effective painter engagement strategies including regular communication, support services, and value-added offerings Relationship Management: Maintain strong relationships with painter partners through consistent support, feedback integration, and partnership enhancement 2. Loyalty Program Execution & Performance Management Program Implementation: Execute comprehensive loyalty programs ensuring effective program rollout, painter adoption, and engagement optimization Performance Monitoring: Monitor loyalty program performance including participation rates, redemption patterns, and business impact metrics Program Optimization: Continuously optimize loyalty programs based on performance data, painter feedback, and market dynamics Reward Management: Manage reward systems ensuring attractive, relevant, and motivating incentives for painter participation and loyalty 3. Team Capability Development & Compliance Team Development: Drive team capability development through training programs, skill enhancement, and professional development initiatives Compliance Management: Ensure compliance with company policies, program requirements, and quality standards across all activities Performance Management: Monitor and enhance team performance through coaching, feedback, and performance improvement programs Knowledge Transfer: Facilitate knowledge transfer and best practice sharing across team members and painter network