About the role
Role Overview: Required Experience: 0 to 1 year of experience
Key Responsibilities:
- Assist the sales team in managing customer inquiries and providing timely support to enhance overall customer satisfaction.
- Coordinate with various departments to ensure seamless communication and efficient processing of sales orders.
- Maintain accurate records of customer interactions and sales data to support sales reporting and forecasting.
- Participate in training sessions to develop a deeper understanding of sales processes and tools.
Expected Outcomes:
- Achieve a high level of customer satisfaction as evidenced by feedback and follow-up surveys.
- Contribute to the timely processing of sales orders, ensuring minimal delays and errors.
- Demonstrate growth in sales support knowledge and skills, leading to increased efficiency in day-to-day tasks.
Qualifications (Skills/Competencies):
- Any Graduate (BBA, BCA, )
- Basic understanding of sales processes and customer relationship management.
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
- Ability to work collaboratively in a team environment while also being self-motivated.