About the role
A1 to A1
AveragePMI(last6months)/PMSrating3and above
Min 1 yearincurrentrole
NoWarningLetterissuedinthepast3months
Mandatory E-learning courses certified wherever applicable
- Design and develop training programs tailored to BPM and Quality practices.
- Deliver engaging training sessions to teams across the organization.
- Collaborate with subject matter experts to ensure accurate and up-to-date training content.
- Assess training needs and provide recommendations for continuous improvement.
- Create and maintain training materials, including presentations, manuals, and online resources.
- Evaluate the effectiveness of training programs and gather feedback from participants.
- Stay updated with industry trends and best practices in BPM and Quality.
- Provide support and guidance to team members post-training, ensuring knowledge retention.
- Conduct regular training needs assessments and develop strategies to address gaps.
- Foster a positive and inclusive learning environment, promoting knowledge sharing.
• Preparing Process SOP document, Lesson Planner, Training Roadmap as per business requirement.
• Prepare Training Modules, Soft Skil Modules, Scripts as per process requirement
• Meet Training KPI Target, Compliance to Training framework.
• Ensuring 100% Target compliance
• Preparing and Conducting PKT- Product Knowledge Test / KAT – Knowledge Assessment Test.
• Preparing and Publishing of Refresher Coverage Report, Training Dashboard, Training Batch report, etc.
• Conducting Refresher Training as per TNI-Training Need Inputs analysis
• Conducting Training as per L & D for employee grooming and competency skill enhancement
• Process level improvement activities-Conducting, Monitoring and Ensuring Adherence
• Conducting Refresher Training for On-Floor, Training, OJT- On Job Training, PIP-Performance Improvement Plan and Low BQ- Bottom Quartile
• Responsible for monitoring and achieving Training KPI- Key Performance Index
• Ensure all data relating to training are populated in Training event management Tool.
• Adherence of Certification process, Training throughput, FPA- First Pass Attempt
• Participate in Calibration and briefing sessions, conduct Dip check on updates and Training deliverables
• Publishing reports in timelines without errors
• Timely sharing of Training related observations with detailed analysis and maintaining and publishing of reports
• Preparing Dashboards, ensuring data accuracy
• Achieving KRA and goalsheet