Training & Development Head

WE’RE HIRING

At Pakka, we believe capability grows when expectations are clear, learning is purposeful, and improvement is continuous. We’re looking for a T&D Head to build standardized processes, strengthen role clarity, assess team capabilities, and translate learning needs into measurable performance improvement.

·Establish and standardize processes in collaboration with internal teams, including clear SOPs and role expectations.

·Review and optimize role profiles and commitments, mapping technical, functional, behavioural, and leadership competencies.

·Enable teams and leaders to create and maintain role profiles that clearly define responsibilities and required capabilities.

·Design an assessment framework suited to Pakka’s operating context, including appropriate assessment methods and parameters.

·Identify and prepare the right assessment panel; guide panel members on the assessment model and its application.

·Conduct assessments to identify strengths, development areas, and training needs, and establish a consistent grading mechanism for team members.

·Identify internal trainers and design and deliver Train-the-Trainer (TTT) programs.

·Develop monthly and annual training calendars based on identified needs across technical, functional, behavioural, and leadership skills.

·Coordinate learning interventions and ensure training objectives are clearly defined and achieved.

·Standardize training content in line with learning objectives and role requirements.

·Measure training effectiveness through participant feedback, pre- and post-training assessments, and other appropriate evaluation methods.

·Use assessment results and effectiveness data to refine learning interventions and support continuous improvement.

·Drive effective use of the Learning Management System (LMS) and maintain accurate, accessible training records and relevant data.

·Analyze capability and training data to inform priorities, track progress, and support a data-driven learning culture.

·Plan and manage the training budget and evaluate the utilization and value of learning investments.

·Identify and evaluate external training agencies, trainers, and institutes based on learning requirements.

·Build relationships with relevant institutes and learning partners, and negotiate training costs to ensure value.

·Bachelor’s degree, preferably in Engineering; a master’s degree in Human Resources, Business Administration, or a related field will be an added advantage.

·8+ years of experience in Training & Development, Learning & Development, capability building, or a related people-development role.

·Demonstrated experience in process standardization, SOP adherence, role profiling, and competency mapping.

·Experience designing assessment frameworks, grading systems, and training-needs identification processes.

·Hands-on experience in technical, functional, behavioural, and leadership training, including Train-the-Trainer initiatives.

·Ability to measure training effectiveness through feedback, pre- and post-assessments, and data analysis.

·Experience with LMS administration, training records, and training-budget management.

·Strong collaboration and stakeholder-management skills, including working with external trainers, agencies, and institutes.

·Standardized processes, clear SOPs, and well-defined role expectations.

·Role-based capability mapping and a consistent assessment and grading process.

·Targeted development plans that address individual and team capability gaps.

·More effective training delivery and measurable improvement in learning outcomes.

·Reliable learning data, stronger LMS governance, and disciplined training-budget management.

·A culture of continuous learning, accountability, and performance excellence.

Why Pakka? At Pakka, we’re building a culture where learning and continuous improvement help every team member grow and contribute to shared excellence.

Ready to build a learning culture that strengthens performance?