About the role
Essential Functions:
- Create an unforgettable learning experience.
- Increase the knowledge of our client facing employees for both hard and soft skills.
- Design and deliver classroom, virtual presentations, and on-the-job training to both technical and support personnel.
- Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
- Support administration of the training programs, including enrolling users and assigning curriculum and courses.
- Other duties as assigned by management.
- Must have a high school diploma or equivalent; College degree in a related field is preferred but not required.
- Must have a minimum of 2-5 years’ experience developing and delivering both in person and virtual training in a corporate environment.
- Experience using eLearning authoring tools such as Articulate, Rise, Storyline, Captivate, and Less only.
- Experience using the ADDIE model to develop training curriculum.
- Experience delivering virtual training via a video conference tool such as Teams or Zoom.
- Deep rooted excitement for increasing engagement and retention of learning.
- Ability to make people want to learn by being creative and thinking outside of the box.
- An urge to learn/research new and innovative ways to engage with others.
- This includes slide development, rewards, learning goals, open communication, Games, and Technology.
- Excellent verbal and written communication skills.
- Computer skills, including Microsoft Office Suite (Word, PowerPoint, Excel).
- Familiarity with adult learning theory.
- Ability to evaluate training effectiveness using the Kirkpatrick model and the four levels of evaluation.
- Must have the ability to effectively work multiple projects at one time.
- Must have a high level of attention to detail, quality orientation, and be well organized.
- Must pass background check.
- Must pass pre-employment drug test.