About the role

Role Qualification/ Experience/ Skills Responsibility ▪ Post Graduate Degree with 20+ years of experience preferably in Business Process Services with a minimum 10 years of experience managing large scale transitions ▪ Ability to manage internal / external stakeholders. ▪ Strong understanding of various functions – F&A, HR, Supply Chain, Procurement. ▪ Excellent presentation skills ▪ Strong MS Word & PowerPoint skills ▪ Other Skills: • Communication skills. • Business Acumen. • Result orientation. • Analytical ability. • Interpersonal skills. • Customer orientation. ▪ Actively engage during RFP/RFS and bid phase to shape transition strategy as part of the overall solution. ▪ Validate solution assumptions, effort estimates, and transition timelines against real-world delivery constraints. ▪ Provide inputs into: o Transition approach (lift-and-shift vs transform) o Phasing strategy (pilot → wave-based → big bang) o Risk-adjusted timelines and resourcing models ▪ Support client workshops and due diligence sessions, ensuring clarity on current-state complexity across Finance, HR, and Supply Chain towers. ▪ Translate solution decks, pricing models, and contractual clauses into a detailed, executable transition roadmap. ▪ Ensure alignment across: o Scope definition vs actual processes being transitioned o SLA/KPI commitments vs operational feasibility o Technology assumptions vs client system landscape ▪ Define and operationalize a comprehensive transition strategy ▪ Act as the central integrator across multiple stakeholders: Sales, Solutions, Technology, HR and Delivery teams ▪ Align all functions to a single integrated transition plan, avoiding siloed execution across towers. ▪ Drive role clarity, RACI definition, and accountability models across the ecosystem. ▪ Identify risks early at the deal stage itself and prepare mitigation plans. ▪ Serve as a trusted advisor to client stakeholders during the critical handoff from sales to delivery. ▪ Translate complex transition constructs into clear, outcome-driven narratives for client executives. Qualifications: MASTER OF BUSINESS ADMINISTRATION

Transition Leader

About the role

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Transition Leader

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