About the role
I am looking forward to your support in sourcing qualified candidates for the drive. We are currently looking to fill multiple positions, for which your assistance would be greatly appreciated.
Event Details: Walk-In Interview (Leisure Holidays)Date: 24th January 2025Time:11:00 AM - 4:00 PMVenue: Hauz Rani, Malviya Nagar, New Delhi 110017(complete address will be shared after application)
Positions: Leisure Holiday Operations
- International Operations - Long Haul
- International Operations - Short Haul
- Domestic Operations
- Sales - Domestic
- Sales - International (Long Haul)
- Sales - International (Short Haul)
- Sales - Cruises
ABOUT*: Leisure Travel - Holiday business caters to various segments of customers travelling to every part of the globe. While dynamic or customized travel and tour packages offer consumers an option to create and design their holiday, fixed departure holiday packages have a pre-designed itinerary.
*ROLE DESCRIPTION*: As a Travel Consultant, you are part of the Holidays team responsible for planning holidays for Individuals & groups. You should have an in-depth understanding of the destinations and be able to recommend travel options (experiences /cities/itineraries) catering to the aspirations & evolving demands of Indian travel customers
*What will they do*:i) Responsible for advising clients about suitable travel options on their needs, wants and capabilitiesii) Responsible for assisting customers with travel bookings, and providing comprehensive information and choices for flights, hotels, and holiday packages.iii) Achieving Monthly Goalsiv) Diagnosing the clients’ specifications and wishes and suggesting suitable travel destinations and itineraries. Researching destination and travel prices, customs, weather conditions, reviews etc.v) Responsible for maintaining relationships with clients and ensuring repeat transactionsvi) Seamless interface for cross-functional follow-ups. vii) The role also involves handling customer queries, resolving issues, and ensuring customer satisfaction. Ensure complaint resolution within a specified time frame, ensuring a Healthy NPS.viii) Be available for scheduled calls with the customer to share details of their travel plan
*Qualification & Experience*:Graduation with a minimum of 2 to 10 years in the travel Industry with exposure to selling both Domestic and International Packages.Preference will be given to candidates with a Tourism education background BBA (Tourism) / MBA (Tourism). Should have extensively sold Group departures and FIT to Short Haul (Thailand, Dubai, Singapore, Malaysia) & Long Haul destinations like Europe, Australia, New Zealand, South Africa, USA, CIS, Japan etc.
*Key Success Factors for the Role*:Deep understanding of destinations, Itinerary planning, suitable Hotel options, Flight connections, Visa regulations etc. Connections with DMCs, Tourism Board to understand destinations and build knowledgeExcellent Sales skills, consultative selling and understanding of the Holiday Package Travel segmentStrong interpersonal skills & ability to present, persuade and communicate effectivelyGood CRM & Microsoft Office (PowerPoint and Excel) skills.
Positions we have - Holidays Consultant 1-2 yrsExecutive 2-3 yrsSr. Executive 3-4 yrsBudget remains 25-40k Take home based on years of experience
Please bring in a hard copy of their resume.