About the role
- Seasoned Product Owner with 5+ years of experience as Technical PO
- DB knowledge with hands on SQL skills to handle complex needs
- Familiar with end-to-end Contact Center reporting
- Interpersonal skills with the ability to handle demanding stakeholders
- Ability to convert complex business needs into User Stories with clearly articulated acceptance criteria
- Familiar with Twilio Insights with product background
- Familiar with healthcare compliance needs for reportin