About the role
Health Counsellor
Business Unit: Growth
Location: Chennai/Bangalore
About the Job :
• We are looking for an enthusiastic Inside Sales Executive to contribute towards generating sales in our company.
• You will be responsible for closing sales deals and maintaining good customer relationships.
• An effective Inside Sales Executive must be an excellent communicator and have superior people skills.
• They must be comfortable presenting our products over the phone, email, WhatsApp, as well as dealing with complaints and doubts.
• The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
• Contacting potential or existing customers to inform them about our products •
Answering questions about products or the company
• Asking questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Sourcing prospect customer data from sources online & offline
• Handle grievances to preserve the company's reputation
• Keep records of calls and sales and note useful information on CRM tools
Requirements
• Proven experience as Inside Sales Executive or other sales/customer service role •
Proven track record of successfully meeting sales quota
• Good knowledge of relevant programs (Health sector preferred) and telephone systems
• Ability to learn about products and describe/explain them to prospects
• Excellent knowledge of English (Compulsory), Hindi & Regional language preferred
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints