About the role
WE ARE HIRING | UPS – Customer Service Executive
Experience: Freshers & Experienced Candidates
Qualification: Graduate / Undergraduate
Salary: ₹26,000 In-Hand (Fresher) | Up to ₹34,000 In-Hand (Experienced)
Work Mode: Work From Office
Working Days: 5 Days
Both-Side Cab Facility
Process: HR → AMCAT → Operations
Process Type: Voice
ROLE OVERVIEW
UPS is hiring Customer Service professionals for a voice-based process. Candidates with excellent communication skills who can handle customer queries professionally are encouraged to apply.
KEY RESPONSIBILITIES
• Provide accurate information and resolve customer concerns
• Maintain professional communication with customers
• Follow process guidelines and quality standards
• Coordinate with internal teams when required
• Meet assigned productivity and service-level targets
REQUIRED SKILLS
• Strong customer-handling skills
• Good listening and problem-solving abilities
• Comfortable working in a voice-based process
• Professional and customer-focused approach
• Willingness to work from the Noida office