About the role
Key Responsibilities
- Identify, research, and bid on relevant Upwork projects, IT requirements, and freelance opportunities.
- Develop and submit customized, high-converting proposals based on client requirements.
- Manage the complete lead generation and business development cycle from prospecting to closure.
- Handle international client communication, follow-ups, requirement gathering, negotiations, and deal closure.
- Build and maintain strong relationships with global clients and prospects.
- Coordinate with development, technical, and UI/UX teams for project estimation, technical feasibility, scope, and timelines.
- Manage and optimize Upwork Connects, bidding strategies, proposal performance, and lead pipelines.
- Track key business metrics including bids submitted, responses, qualified leads, interviews, conversions, project value, and revenue.
- Identify opportunities for upselling, cross-selling, repeat business, and long-term client partnerships.
- Research market trends, client requirements, competitor offerings, and emerging opportunities in IT services and digital solutions.
- Maintain accurate records of leads, proposals, client interactions, and business development activities.
- 2+ years of hands-on experience in Upwork bidding, online bidding, business development, or IT services sales.
- Experience working with an IT company, software development company, digital agency, or technology services organization.
- Proven experience in winning projects and generating business through Upwork.
- Strong understanding of Upwork, Upwork Connects, bidding strategies, proposal writing, lead generation, and client acquisition.
- Excellent written and verbal English communication skills.
- Strong experience in international client handling, follow-ups, negotiation, and sales conversion.
- Good understanding of Web Development, Mobile App Development, Software Development, UI/UX Design, Digital Marketing, SEO, and IT services.
- Strong B2B sales, business development, prospecting, relationship management, and lead-conversion skills.
- Ability to understand client requirements and communicate effectively with technical and design teams.
- Self-driven and target-oriented with the ability to work independently and manage multiple opportunities.
- Experience with other freelance marketplaces such as Fiverr, Freelancer, PeoplePerHour, Toptal, Guru, or similar platforms.
- Experience generating and managing international B2B leads.
- Knowledge of IT project estimation, technical scoping, resource planning, and proposal preparation.
- Experience with CRM, sales pipeline management, lead tracking, and sales reporting.
- Understanding of SaaS, AI/ML, cloud, fintech, healthcare, e-commerce, or other technology solutions.
- Direct ownership of Upwork bidding, lead generation, and client acquisition.
- Opportunity to work with international clients and technology projects.
- Performance-based incentives linked to business growth.
- Exposure to IT services sales, digital solutions, SaaS, and emerging technologies.
- Career growth opportunities toward Senior Business Development Executive / Business Development Manager.
- Collaborative and hybrid work environment.