About the role
The primary responsibility is to understand the prospect's requirements, explain the relevant U.S. immigration services, build trust, follow up effectively, and *convert prospects into clients*.
Once a client is onboarded, the candidate will continue as the *HR/Client Coordinator*, responsible for collecting required information and documents, coordinating with internal teams, providing process updates, and maintaining a professional relationship with the client.
### *Key Responsibilities*
*Sales & Client Acquisition*
- Contact and follow up with leads provided by the company.
- Understand prospects' immigration and career requirements.
- Explain relevant U.S. immigration services and process details clearly.
- Handle calls, WhatsApp, email, and other client communications professionally.
- Build confidence and establish strong relationships with prospects.
- Follow up consistently and convert qualified leads into clients.
- Meet monthly sales, conversion, and onboarding targets.
*Client Onboarding & HR Coordination*
- Coordinate the complete client onboarding process after conversion.
- Collect required documents, personal information, and process-related details.
- Share accurate client information with the appropriate internal teams.
- Coordinate with clients regarding documentation, payments, appointments, interviews, and process requirements.
- Provide timely updates and follow up on pending requirements.
- Maintain accurate client records and communication history.
- Handle client queries professionally and coordinate with the relevant team when necessary.
- Maintain long-term relationships with onboarded clients.
### *Services Handled*
The candidate will communicate with clients regarding U.S. immigration and employment-related services, including:
- H-1B Visa
- H-1B Cap-Exempt
- H-1B Extensions
- H-1B Amendments
- H-1B Transfers
- L-1 Visa
- OPT
- CPT
- F-1-related services
- Other U.S. immigration services offered by the company
## *Required Skills*
- Excellent verbal and written communication skills.
- Strong sales, convincing, and negotiation abilities.
- Confident in handling calls and client conversations.
- Strong follow-up and lead-conversion skills.
- Customer-focused and relationship-oriented approach.
- Ability to work under targets and pressure.
- Good organizational and documentation skills.
- Basic knowledge of U.S. immigration processes is an advantage.
- Ability to learn immigration services and explain them accurately.
- Positive attitude, self-motivated, and result-oriented.
### *Preferred Experience*
- Experience in *sales, business development, telecalling, customer relationship management, immigration services, or HR* is preferred.
- Freshers with excellent communication and convincing skills can also be considered.
### *What We Offer*
- Attractive *incentives, bonuses, and commission structure*.
- Performance-based growth opportunities.
- Professional and supportive work environment.
- Training on U.S. immigration processes and company services.
- Opportunity to develop expertise in *international sales and U.S. immigration client management*.