About the role

Hiring freshers and experience for Customer Support Representative at Kolkata, Salary flat 3LPA
Only Kolkata candidates can apply.

Interview Location- Kolkata Office, Candidates can be sent for the daily walk-in interview.

Responsibilities:

Handling incoming calls and responding to customer emails
Resolving customer complaints and issues
Assisting customers with product information and placing orders
Identifying and escalating issues to supervisors
Providing exceptional customer service and support

Requirements

Qualification: 12th Pass / BA / BBA / / BCA / B.Sc IT / MBA / MA /

Experience: Freshers & Experienced both can apply

Communication: Excellent English communication required

Shift: Comfortable working in US/Night shifts

Working Days: 5 days working + 2 rotational weekly offs

Location: Kolkata

Process: US Voice Process

Tech Graduates: B.Tech / BE / MCA / Diploma are not eligible

Joining: Immediate joiners preferred

Walk-in: Daily walk-in interview at Wipro Kolkata office

Benefits

CTC: ₹3 LPA
Approx. In-Hand: ₹19K/month after deductions, up to 3K Night shift allowance

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist. Transport facility will be provided.

US Voice Process | Freshers & Experienced- Kolkata

About the role

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