About the role
- Manage and action all cases received through the MHA portal within the prescribed 60-minute TAT by retrieving transaction details, validating information, and updating case status on the portal.
- Respond to Section 94 BNSS notices and other law enforcement requests by compiling, reviewing, and sharing customer and transaction information within stipulated timelines.
- Act as the primary point of contact for Police, Cyber Crime Cells, CID, and other Law Enforcement Agenci