About the role
Job Title: VOICE / VOIP / NOC Engineer
Location: Pune (Work from Office)
Number of Openings: 15
Experience Required: 2 to 6 years
Notice Period: Immediate Joiners Only
Salary Budget: Up to ₹8 LPA
Work Mode: 24/7 Shift Environment
We are looking for dynamic and experienced VOICE / VOIP / NOC Engineers to join our team in Pune. The ideal candidates should have a solid background in network operations and voice technologies, excellent communication skills, and must be open to working in a 24/7 shift environment.
Key Responsibilities-
Monitor and maintain VOIP/Voice network infrastructure and services.
-
Troubleshoot network and VOIP-related issues and provide quick resolutions.
-
Configure and manage network devices like routers, switches, firewalls, and voice gateways.
-
Work closely with telecom vendors and service providers.
-
Provide L1/L2 support and escalate complex issues to senior engineers or vendors.
-
Maintain detailed documentation of incidents and resolutions.
-
Ensure high availability and reliability of voice communication systems.
-
Participate in shift rotations including night shifts and weekends.
-
Experience: 2 to 6 years in VOICE/VOIP/NOC roles.
-
Strong knowledge of VOIP technologies, SIP, RTP, and network protocols.
-
Hands-on experience with NOC operations, incident management, and root cause analysis.
-
Excellent verbal and written communication skills are mandatory.
-
Must be willing to work in a 24/7 environment including night shifts and holidays.
-
Immediate joiners preferred.