VP Account Management

The Head of Business / VP of Business will play a critical role in shaping the strategic direction, growth, and overall business development of our digital media agency. This senior leadership role requires a visionary leader with a deep understanding of the digital media landscape, strong business acumen, and exceptional skills in building and nurturing client relationships. The ideal candidate will be responsible for overseeing the agency's business operations, driving revenue growth, expanding market presence, and leading cross-functional teams to deliver innovative and impactful solutions to clients.

• Develop and execute the agency's business development strategy in alignment with overall business goals.
• Define key business objectives and create actionable plans to drive agency growth across multiple verticals (advertising, marketing, creative, technology, etc.).
• Stay updated on industry trends, emerging technologies, and competitor activities to identify new business opportunities.

• Lead efforts in acquiring and retaining key clients, understanding their business needs, and delivering strategic digital media solutions.
• Build and maintain strong, long-lasting client relationships to ensure client satisfaction and repeat business.
• Represent the agency at industry events, conferences, and client meetings to promote our services and expand our network.

• Set revenue targets and drive efforts to achieve and exceed sales quotas.
• Develop pricing strategies, negotiate contracts, and ensure financial goals are met while maintaining profitability.
• Collaborate with finance and operations to create accurate forecasts and budgets for client projects and campaigns.

• Lead, mentor, and manage a team of business development, sales, and account management professionals.
• Foster a collaborative and high-performance culture across different departments (creative, digital marketing, media planning, tech) to ensure integrated service delivery.
• Develop team capabilities through training, performance management, and career development initiatives.

• Oversee the development of the agency's brand identity and ensure that our market positioning reflects our value proposition to clients.
• Lead marketing initiatives to raise the agency's visibility and credibility in the digital media industry.
• Ensure consistency in messaging and quality of service delivery across all client touchpoints.

• Monitor business performance and report key metrics (revenue, client acquisition, growth, etc.) to senior leadership.
• Identify opportunities for operational efficiencies and implement improvements to streamline business processes.
• Ensure alignment of the business development team with the agency's overall goals and client service standards.

• Education: Bachelor's degree in Business Administration, Marketing, Communications, or a related field. An MBA is preferred.
• Experience:
  • At least 15+ years of experience in business development, sales, or account management in the digital media, advertising, or marketing industry.
  • Proven track record of leading successful teams and driving business growth.
  • Deep knowledge of digital media, including digital advertising, SEO/SEM, social media, content marketing, data analytics, and emerging technologies.
  • Strong experience in client relationship management and consultative selling.
• Skills:
  • Exceptional leadership, strategic thinking, and decision-making abilities.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong financial acumen with experience in budgeting, forecasting, and profit optimization.
  • Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to detail.
  • Proficient in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.

• Visionary and innovative thinking with a passion for the digital media landscape.
• Results-oriented with the ability to meet deadlines and exceed business targets.
• Strong problem-solving abilities and a client-first mindset.
• High level of emotional intelligence, empathy, and team-building capabilities.

• Opportunity to lead a growing digital media agency with a passionate, talented team.
• Work on exciting, high-profile projects for industry-leading brands.
• Competitive salary, performance-based incentives, and growth opportunities.
• A dynamic, collaborative work environment that encourages creativity and innovation.