About the role
1. Job Description – Warden / Ops Executive
🍽️ Food & Accommodation provided by the company
🕐 Rotational shifts with 1 weekly off
Location- Banglore
Role Summary
The Warden is responsible for day-to-day hostel operations execution, ensuring student safety, discipline, and service delivery as per SOPs.
Key Responsibilities
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Attendance & Leave Management
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Take daily attendance and update systems/registers
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Track absentees, late entries, and leave movements
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Ensure strict adherence to app-based leave system
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Student Support & Engagement
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Act as first point of contact for students
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Conduct regular student interactions and capture feedback
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Support onboarding, room allotment, and daily student needs
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Complaint & Ticket Handling
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Log complaints accurately in the system
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Coordinate with HK, R&M, and Security teams
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Ensure closure confirmation from students
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Room Audits & Compliance
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Conduct daily room audits (hygiene, safety, assets)
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Raise tickets for issues identified
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Parcel & Records Management
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Manage parcel entries and handovers
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Maintain operational registers and reports
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Health & Emergency Support
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Identify unwell students and provide first-level assistance
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Coordinate hospital visits and maintain health records
Eligibility Criteria
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0–2 years experience in hostel, hospitality, or customer service roles
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Strong interpersonal and problem-solving skills
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Willingness to work in shifts