About the role
The Transaction banking operations department helps in managing the transaction in the banks. Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges)
Trade Finance Center handles the imports & exports transactions such as BG, LC, Collections, Advance Remittances, Open Account Payments, Trade outward Remittances and routing of SWIFT messages.
About RoleThe Center National process head is responsible for ensuring that the team operations run smoothly. They have to ensure all requests should be processed within the TAT. They are responsible for ensuring team cost is within the budget. They are also responsible for ensuring that cross functionality and productivity are high for the department, Trade Finance Center handles the imports & exports transactions such as BG, LC, Collections, Advance Remittances, Open Account Payments, Trade outward Remittances and routing of SWIFT messages.Key Responsibilities- Ensure ownership of processing of all product group transactions
- Ensure that the transactions processed are compliant with FEMA and Regulatory (other than KYC-AML) / Bank guidelines
- Ensure that transactions are delivered within targeted TAT
- Co-ordination with legal, CBO, TxB-services, TxB-Products and business dept teams for various approvals and ensuring smooth delivery of transactions
- Ensure business continuity in operations (BCP)
- Ensure Financial perspective: Income targets, minimal operational loss
- Ensure Customer perspective: Minimal customer complaints, positive customer surveys
- Ensure Operational perspective: Adherence to TAT, EGRC score, Audit queries, Automation of processes
- Ensure Organisational development: Productivity of group staff
- Monitor outstanding entries in office accounts and ensure closure of these cases promptly
Optimal qualification for success on the job is:
- Graduate/ MBA preferred
- Additional Certificate course related to Banking sector
- 15 years of Work Experience
For successful execution of the job, the candidate should possess the following:
- Knowledge of banking products and services
- Knowledge of regulatory guidelines and norms
- Good communication (both verbal and written) skill in both English and the local language
- Ability to manage complex client situations
- Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
- Ability to handle pressure and meet deadlines