About the role

More than 3 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. In India, it is also where a great deal of everyday life gets done — people message businesses, coordinate their families, and increasingly send money as easily as they send a message. We are building a new team to take WhatsApp further in that direction. The newly established WhatsApp Services team is focused on making WhatsApp more useful for more of what people already use it for, and on building what comes next. The WhatsApp Services team is treated as a zero-to-one effort so we can move fast, take risks and build as we go — staffed and prioritized, like every other WhatsApp team, from day one. Payments on WhatsApp aren't a bet on paper: live and growing in India, with the existing WhatsApp payments engineering team moving across as the foundation. As an iOS engineer at WhatsApp you will use your ability to operate with autonomy in ambiguous, fast-moving environments and your full range of engineering skills to produce elegantly simple products. You'll be expected to push the boundaries of what's possible in a mobile app, while sharing our commitment to quality and attention to detail. You will set technical direction across multiple teams, own the architecture for a major area of the product, and shape what WhatsApp Services becomes in India.Responsibilities

Build and ship client features for WhatsApp on iOS, with a focus on performance, reliability and responsiveness
Own iOS client architecture for services surfaces — payments, commerce and the everyday money-centric flows people already come to WhatsApp for
Work across Swift and Objective-C with the iOS SDK, and partner with server and platform teams on API design
Identify and solve the hardest technical problems across the pillar, including finding where new technology can address previously intractable problems
Set technical direction across multiple teams and own the architecture for a major area of the product
Lead initiatives of org-wide scope, resolving ambiguity in both product definition and technical approach
Drive engineering standards, quality and craft across the pillar, and make teams and systems work better to increase their impact
Mentor other engineers, influence cross-functional partners in product, design and data science, and act as a credible co-owner of product outcomes
Collaborate with cross-functional teams in product management, design, data science and operations to build innovative application experiences
Partner with payments, legal, compliance and local operations partners to ship services that meet the reliability and regulatory bar expected in India

Minimum Qualifications

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
12+ years of programming experience in a relevant language OR 8+ years of programming experience in a relevant language with a PhD
Experience communicating and working across functions to drive solutions
Experience utilizing data and analysis to explain technical problems and provide detailed feedback and solutions
Experience driving large cross-functional/industry-wide engineering efforts
Proven track record of planning multi-year roadmap in which short-term projects ladder to the long-term mission
Experience mentoring/influencing executive stakeholders across organizations

Preferred Qualifications

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience building for the Indian market, including familiarity with UPI and India's digital payments ecosystem
Experience with multithreading programming and mobile memory management
Experience building complex applications for the iPhone or iPad using Objective-C/C++/Swift with the iOS SDK and other frameworks
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Experience designing and operating payment systems at scale, including the reliability, correctness and regulatory requirements they carry
Experience as a technical leader across distributed teams in multiple sites
Experience setting technical strategy for global, multi-market products, particularly in emerging markets
Experience shipping at a high release cadence with strong attention to craft and detail
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
In-market experience in India, or experience at an India-based consumer technology or fintech company operating at scale
Experience establishing the technical foundations of a 0-to-1 organization or a new product area
Familiarity with messaging platforms or mobile-first consumer products, including super-app experience or experience building and scaling consumer products from an early stage in a target market
Background in monetization, payments, commerce or AI/ML products

WhatsApp - Software Engineer (Technical Leadership) - iOS

About the role

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