About the role
Responsibilities:
- Administer and maintain Windows Server environments (2016/2019/2022).
- Manage Active Directory, Group Policy Objects (GPO), DNS, DHCP, and User Administration.
- Monitor server health, performance, capacity, and availability.
- Perform OS installation, patch management, upgrades, and server hardening.
- Troubleshoot and resolve Windows server, network, and application issues.
- Handle incident, change, problem, and service request management activities.
- Support backup, recovery, and disaster recovery procedures.
- Collaborate with application, network, security, and cloud teams for issue resolution.
- Ensure adherence to SLA, security, and operational standards.
- Maintain documentation, SOPs, and compliance requirements.