About the role
- Provide VMware support including incident and work requests within the virtualization infrastructure spanning multiple data centers, across multiple VMWare ESX environments
- Configure and optimize the virtual infrastructure
- Working with change tools to maintain client SLAs
- Monitor virtualization infrastructure and provide advice on capacity requirements
- Provide security compliance under relevant security policies
- Liaise on virtualization configuration with the storage systems manager and system administrators
- Provide support and advice to projects requiring IT platforms support;
- Proactively managing the environment to prevent incidents from occurring
- Proactively identify inefficiencies in operations with the objective of improving the quality of the working environment Requirements:
- Experience and demonstrated skills in systems administration which includes; 24x7 operations, Virtualization environments (VMware) across multiple VMWare ESX environments, and Multiple data centers
- In depth knowledge in Windows Server 2003, 2003R2, 2008, 2008R2, 2012 , 2012R2 ,2016 , 2019 and 2022.
- Manage & Maintain Microsoft Hyper-V infrastructure
- Manage & Maintain VMware infrastructure
- In depth knowledge in DNS, DHCP and file services
- Responsible for troubleshooting OS & server hardware related issues by co-ordinating with Datacentre engineers.
- Identify issues is Windows environment proactively.
- Troubleshooting and break-fix of issues in Windows
- Health check of Windows environment
- Responsible for managing McAfee ePO server & managing latest DAT versions on all client systems
- Responsible for applying security patches to windows servers using WSUS & SCCM tools
- Responsible for building & hardening windows servers
- Analyse server logs & provide root cause analysis during Major incidents
- Manage & maintain permissions on File servers & NAS shares