Yardi Technical

Job Description – Yardi Consultant / Yardi Support & Technical Specialist (Offshore)

Role Overview

We are looking for an experienced Yardi Consultant / Yardi Technical Specialist to support, maintain, and enhance enterprise-wide Yardi environments across global business operations. The candidate will be responsible for BAU support, Yardi configuration and upgrades, technical development, incident management, and delivering end-to-end solutions within the Yardi ecosystem.

The ideal candidate should possess strong expertise in Yardi Voyager 7 & 8, Yardi Financial modules, reporting, SQL development, automation support, and system integrations.

Key Responsibilities

Business-As-Usual (BAU) Support

• Provide day-to-day support for Yardi applications and related business processes.
• Support global business teams across US, Canada, and UK Yardi environments.
• Investigate and resolve application issues, incidents, and production support tickets.
• Maintain incident reports, support documentation, and knowledge repositories.

Technical & Functional Support

• Provide technical sign-off for Yardi-related changes and enhancements.
• Participate in change control, release management, and deployment activities.
• Manage Yardi system upgrades, patches, and production deployments.
• Collaborate with business stakeholders on enhancement requests and support issues.

Development & Configuration

• Configure and maintain Yardi system modules, workflows, and customizations.
• Develop and support:
• YSR Reports
• SQL Stored Procedures
• Database Triggers
• ETL Processes
• Deliver end-to-end solutions including:
• Configuration changes
• Technical development
• Process improvements
• System integrations

Automation & Problem Management

• Coordinate with automation/BOT teams for issue resolution and problem management.
• Troubleshoot automation failures and integration-related issues.
• Ensure smooth operation of automated business processes.

Governance & Audit

• Ensure compliance with audit, governance, and enterprise standards.
• Maintain proper system controls and technical documentation.
• Support compliance and risk management activities.

Required Skills & Expertise

Yardi Expertise

Strong hands-on experience in:

• Yardi Voyager 7 & 8
• Yardi Financial Modules including:
• Pay Direct
• PTC Recoverabilities
• Bank Book
• IAT
• Suspense
• Service Charge
• Budget
• Rent Review
• Revised Billing

Technical Skills

• YSR Report Development
• Yardi System Configuration
• SQL Stored Procedures & Triggers
• ETL Process Development
• Incident & Change Management
• Upgrade & Release Management

Functional Skills

• Strong analytical and troubleshooting skills
• Ability to support cross-functional business teams
• Experience working in global support environments
• Excellent stakeholder communication skills

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Finance, or related field.
• Experience supporting global Yardi environments.
• Exposure to automation and BOT support processes.
• Understanding of audit and compliance standards within enterprise systems.

Experience Required

• 5+ years of hands-on experience in Yardi support, configuration, and development.
• Proven experience in enterprise-level Yardi implementation and support projects.

Key Competencies

• Ownership mindset