Zonal Business Head

Group Company: Shubham Housing Development Finance Company Limited

Designation: Zonal Business Head

Position description:

To Drive and develop the overall Sales strategy of the assigned geographies/ territories in line with the stated goals and vision of the organization.

To actively participate in the management and corporate decision making to ensure maximization of the organizations short, medium- and long-term profitability for the assigned geographies/ territories

To build internal and external relationships and partnerships to further the organizations interests

Continually monitor the competitive landscape and use learning to fine tune the organizations products and delivery channels

Qualification : MBA/ PGDBM from Tier 2 or 3 B schools

Salary Range : As per Industry Norm

Primary Responsibilities:

• Efficient management of existing acquisition channels and development of new channels as appropriate
• To develop products in line with market opportunity and risk appetite of the organization.
• To create an efficient delivery structure to ensure expenses do not exceed plan numbers.
• 0-12 MOB and even 13-24 MOB or more bounce cases collections with focus and efforts on 100% collections efficiency. It will be communicated to employee as per requirement of the organization from time
• Focus on digitization and support all the initiatives related to sales and even other processes digitization.
• Cash management to be done as per SHDFC policy with full integrity.
• Focus on overall performance by keeping branch balance score card into mind and ensure the support and contribution to have overall performance.
• To create new DSAs and if required manage the existing relationships of DSAs / Corporate DSAs / Lead Partners – This will be communicated and advised basis requirement of business by your seniors / HO
• Affordable housing builders / brokers tie-ups and manage the relationship to generate quality home loan leads.
• Keep updating with latest SHDFC policy, product, pricing and process to ensure better results.
• Keep sharing competition details and feedback to seniors / HOD.
• Ensure to share the true and accurate information about the customer, property, seller etc. to ensure transparent practices.
• Lead mgt, WIP files tracking, Reject Review, SUD files tracking, Timely part disbursements or new disbursements, timely transaction and cheque release of customers and timely PDD Collection
• Work as per First Time Right (FTR) from Login to Disbursement for good customer service and best possible TAT.
• To build a good quality portfolio through quality sourcing and efficient collections follow-up.
• To build a strong and well-motivated team across channels and provide effective leadership by leading the team to achieve desired business results
• To design and implement strategies/processes to enhance productivity of the team across the sales and collections teams.
• To continually monitor business potential across geographies and build capacity to optimize results/business numbers.
• To create a good training platform/delivery structure to enable effective product/process knowledge in the team.
• To maintain continual interaction with other functional units especially credit and finance to seamlessly deliver the desired business results.
• To ensure constant presence in the market through marketing activities with an objective of improving brand visibility and enhancing customer acquisition
• To ensure a high yielding product mix to achieve the stated yield goals for the portfolio.

Additional Responsibilities:

Reporting Team

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Educational qualifications preferred

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Required work experience

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Key Performance Indicators:

Required Competencies:

Excellent Selling and Persuasion skills with confidence to engage customers.

Good Communication skills.

Customer Support, Problem Solving, Communication Skills

Language - English, Regional Language and Hindi desirable

Computer literate – Word / Excel / E-mail / Web based system  

Note: Shubham seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. Shubham encourages all qualified candidates to apply regardless of their caste, religion, cultural background, gender or disabilities.  Shubham is also committed towards promoting gender diversity, women are encouraged to apply.

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