About the role
English Version
Job Title: Zonal Business Manager
Location: Bengaluru
Experience: 3-5 years
About the Role: Drive overall zonal operations at Your Company to accelerate customer and revenue market share growth by optimizing distribution networks, securing timely infrastructure investments, and scaling zonal efficiencies, ensuring a profound impact on our market leadership.
Role and Responsibilities (What You'll Do):
- Lead sales and distribution strategies to consistently achieve Gross, GAS, and Customer Market Share targets across all channels (Distribution, Retail, MTO/SPO, and SME).
- Drive net additions for voice, data, and VAS products while scaling channel infrastructure (UAO, DURO, FOCOs, and SME partners).
- Maximize zonal revenue generation across all product lines and distribution networks by identifying emerging market opportunities.
- Execute strict budgetary controls to optimize COCA/SAC and G&A operational costs.
- Elevate customer satisfaction (Retail NPS, TSAT) and minimize revenue churn while expanding collection infrastructure.
- Lead organizational change management and mentor high-performing on-roll and off-roll teams while enforcing HSW compliance standards.
- Partner with cross-functional leadership teams to align zonal execution with overarching corporate growth objectives and report operational metrics directly to senior leadership.
Qualifications (What You'll Bring):
Must-Have:
- Demonstrated proficiency in leading sales and distribution operations within fast-paced industries.
- Proven expertise in distribution planning, channel strategy implementation, and managing diverse, large-scale partner ecosystems.
- Strong practical knowledge of revenue growth management, budgetary control, and operational cost optimization.
- Hands-on experience utilizing Customer Relationship Management (CRM) tools and Advanced Data Analytics to support data-driven decision-making.
- Applied competence in change management, team mentorship, and upholding Health, Safety, and Wellbeing (HSW) compliance.
Preferred:
- Professional Qualifications: MBA from a reputed institute.
- Deep domain expertise in the Telecom, FMCG, or Mass Retail Distribution sectors.
- Exceptional relationship management, influencing, and analytical skills tailored for matrix-organized environments.
Why Join Us? (Company, Culture & Benefits):
We are a dynamic, market-leading organization dedicated to empowering communities and driving digital and commercial transformation. We foster an inclusive work environment that champions innovation, independent thought leadership, and continuous professional growth. We offer a competitive compensation package, including health benefits, and professional development opportunities. We also value work-life balance and provide flexible working arrangements.
Our Commitment to You (Inclusivity & Process):
We are an Equal Opportunity Employer committed to diversity and inclusion. We welcome candidates from all backgrounds and make hiring decisions based on merit. Please ensure you have the legal right to work in this specific location before applying.
We encourage candidates of all backgrounds to apply. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations: We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
Join Our Journey: We are Your Company, and our future is built by you. Bring your unique talent to a team that champions growth, innovation, and belonging. Apply now to start your journey.