About the role
Group Company: CarDekho
Designation: Dealer Success Manager (4_19_49_171_275_407_1048)
Work Location: Bathinda, Solan, Amritsar, Jaipur
Position description: To support the development and growth as an Dealer Success Manager in the organization. Drive sales numbers, dealer network growth, operational efficiency with high dealer satisfaction.
Primary Responsibilities:
- Be Accountable for new acquisitions of Car/Bike Dealers in his region
- Be Accountable for business from Car/Bike Dealers, Car OEMs
- Take responsibility for the following up on all the leads forwarded to the dealerships.
- Take responsibility for the follow up on hot/lost leads, Booking & Retail confirmations.
- Take follow ups on the Test Drive scheduled to the customers
- Own Revenue collection from the dealerships.
- Handle all the dealer related issues and enclosure of the same.
- Check service parameter on regular interval at Dealer to ensure better delivery of services.
- Build cordial relationship with Dealers.
- Take regular feedback from dealer & executing improvisation plan for the same.
Additional Responsibilities:
Reporting Team
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Educational qualifications preferred
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Key Performance Indicators: 1.Accruals 2.Lead Limit 3.CPL 4.Collections
Required Competencies: 1.Adequate knowledge of Automobile Sector (OEMs, NCBD etc.) 2.Digital Marketing Exposure 3.Proficient in MS Excel
Required Knowledge:
Required Skills: 1.Good Communication Skills - English & Hindi and local language 2.Open to travel
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