About the role
Job Title: Academic CounsellorWorking Days: 6 days a week (Sunday working, 1 weekday off)About the Role:We are looking for a proactive and result-driven Academic Counsellor who will manage bothwalk-in (offline) and online student inquiries. The role involves counselling students and parentsvisiting the centre, as well as handling leads via calls and other channels to drive admissions.
Key Responsibilities:• Counsel walk-in students and parents at the centre regarding courses, programs, andcareer paths • Convert walk-in inquiries into admissions through effective counselling and relationshipbuilding • Handle online leads through calls, follow-ups, and cold calling • Guide prospective students and address their queries to drive conversions • Maintain regular follow-ups with leads to ensure closure • Update and manage lead data in CRM systems • Achieve daily/weekly/monthly admission targets • Coordinate with internal teams for smooth admission processes
Requirements:
- Strong communication and interpersonal skills
- Experience in face-to-face counselling is highly preferred
- Comfortable with cold calling and handling online leads
- Target-oriented with a strong ability to convert leads
- Knowledge of CRM tools is an added advantage
- Graduate in any discipline (English literature is preferred)
What We Offer:• Opportunity to work with a fast-growing EdTech organisation • Performance-driven and supportive work environment • Competitive salary with incentives