About the role
Location - Navi Mumbai
Job Responsibilities :- Cultivating solid relationships with clients through the provision of exceptional after-sales service.- Creating a positive onboarding experience for new clients.- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.- Maintaining an accurate record of all existing and potential clients.- Inspire repeat-business from clients.- Responding to client inquiries in a timely and professional manner.- Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings- Ensure timely receivables and cash flow from clients- Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.- Prepare timely team and client updates on all stages of project processes- Ensuring smooth coordination with performance marketing teams achieve client deliverables.