About the role
The MissionWe aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.
The Pillars of Impact🚀 1. Account Expansion (50%)
- –Drive product adoption within key accounts.
- –Identify and execute upsell opportunities.
- –Expand footprint through cross-selling initiatives.
- –Maintain high-level client satisfaction and loyalty.
- –Manage complex stakeholder relationships effectively.
- –Serve as primary contact for all client communications.
- –Navigate client organizations to identify key decision makers.
- –Analyze account performance to inform growth strategies.
- –Provide feedback to product teams for continuous improvement.
- –Utilize industry insights to enhance client engagement.
Must-Haves — Do not apply unless you have these
- ✓You must have experience in relationship management.
- ✓You must have the ability to identify upsell opportunities.
- ✓You must have experience in managing stakeholder relationships.
The Bar — What you must proveProven revenue growth from key account management.Increased revenue by 30% year-over-year in previous roles.Demonstrated ability to execute upsell strategies.Successfully upsold products, achieving a 20% increase in sales.Effective stakeholder relationship management.Managed and retained top-tier clients for over 5 years.Strong product adoption initiatives.Led initiatives that boosted product adoption by 40%.