About the role
Requirements:
- Experience in application support, preferably a SaaS application.
- Familiarity with tools and practices of the trade such as case management, knowledge base, and defect and escalation management.
- A technology-centric background.
- Strong logical, analytical, and problem-solving skills.
- Excellent communication skills.
- Can work in a fast-paced, ever-changing, start-up environment.
- Proficiency in running SQL queries is a plus.
- Scripting knowledge is a plus.
- SQL or PL SQL is mandatory.
- Looking for someone who has worked in Application Support.