Assistant Manager – Information Technology

About the Role:

The Assistant Manager – Information Technologywillbe responsible formanaging the organization's IT infrastructure, ensuring smooth day-to-day IT operations, providing technical support,maintainingnetwork and system security, and driving IT initiatives that support business growth. The role requires hands-on experience in system administration, network management, IT asset management, cybersecurity, and vendor coordination.

Key Responsibilities:

• Manage andmaintainthe organization'scorporate IT infrastructure, including servers, desktops, laptops, printers, network devices, and software applications.
  

• Provide end-to-end technical support by troubleshooting hardware, software, network, email, system, and remote connectivity issues.
  

• Administer user accounts, email systems, access rights, Active Directory, and Microsoft 365/Google Workspace environments.
  

• Monitor,maintain, and optimize LAN, WAN, Wi-Fi, VPN,firewall, andindustrial networkconnectivity to ensure uninterrupted business operations.
  

• Administer and supportmanufacturing applications, including ERP, CAD/CAM, PLM, and MES systems.
  

• ManageCNC machine networking, NC program management, and integration of shop-floor digital systems and metrology equipment.
  

• Implement andmonitorIT security policies, antivirus solutions, cybersecurity controls, data backups, system updates, and disaster recovery procedures.
  

• Maintain IT asset inventory, software licenses, warranty records, and related documentation while ensuring compliance with company policies.
  

• Coordinate with external vendors and service providers for procurement, AMC management, infrastructure upgrades, and issue resolution.
  

• Plan, execute, and support IT infrastructure projects, software implementations, system migrations, and technology enhancements.
  

• Provide IT support during customer audits, site visits, and remote collaboration while ensuring secure system access and business continuity.
  

• Identifyopportunities for process improvements and recommend technology solutions that enhance operational efficiency and manufacturing productivity.
  

Location:

Hyderabad, India (On-site).

Qualifications:

Required:

• Bachelor's degree in Computer Science, Information Technology, Electronics, ora relatedfield.
  

• 6–7 years of experience in IT infrastructure management, system administration, and end-user support, preferably in a manufacturing environment.
  

• Strong knowledge of Windows Server, Active Directory, Microsoft 365, networking, firewalls, VPNs, backup solutions, endpoint management, and cybersecurity.
  

• Experience supporting manufacturing applications such as ERP, CAD/CAM, PLM, or MES, along with CNC machine networking and shop-floor systems.
  

• Ability to troubleshoot hardware, software, network, security, and remote connectivity issues with strong analytical and problem-solving skills.
  

Preferred:

• Certifications such as Microsoft, Cisco (CCNA), VMware, ITIL, or equivalent.
  

• Experience with industrial networking, OT infrastructure, NC program management, and metrology system integration.
  

• Knowledge of cloud platforms, virtualization, disaster recovery, and customer-facing IT support in a manufacturing environment.
  

WhatYou’llGain:

• Opportunity to lead IT operations in a rapidly growing aerospace manufacturing startup. 
  

• Exposure toenterprise IT infrastructure, digital transformation initiatives, and manufacturing technologies. 
  

• Collaborative work environment with opportunities for continuous learning and professional growth.